Privacy Policy

Effective Date: August 01, 2024

Maven Bookkeeping Service LLC ("we," "our," or "us") is committed to protecting the privacy of our clients, users, and visitors ("you" or "your"). This Privacy Policy outlines the types of information we collect, how we use and safeguard that information, and your rights regarding your personal data.

1. Information We Collect

1.1 Personal Information 
We may collect personal information from you when you:
- Sign up for our services
- Contact us for support or inquiries
- Engage with our educational programs or community

This information may include your name, email address, phone number, payment information, and any other details you provide to us.

1.2 SMS Policy
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

1.3 Usage Data 
We collect data on how our services are accessed and used. This may include information such as your device's IP address, browser type, browser version, pages of our website you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

1.4 Cookies and Tracking Technologies  
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

2. How We Use Your Information

We use the information we collect in the following ways:
- To provide, operate, and maintain our services
- To improve, personalize, and expand our services
- To communicate with you, including customer service, updates, and promotional messages
- To process transactions and manage your account
- To analyze usage and trends to improve our website and services
- To ensure compliance with legal obligations

3. Sharing and Disclosure of Information

3.1 Third-Party Service Providers 
We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

3.2 Legal Requirements 
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:
- Access, correct, update, or request deletion of your personal information
- Opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in those communications
- Withdraw consent where we have relied on your consent to process your personal information

To exercise any of these rights, please contact us at support@mavenbookkeepingsvc.com

6. International Data Transfers

Your information, including personal data, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact:
support@mavenbookkeepingsvc.com